Frequently asked questions
- Where is Diplomat Hotel Prague located?
The hotel is located in Prague 6 – Dejvice, just a 2-3 minute walk from the Dejvická metro station.
- How far is Diplomat Hotel Prague from the city center?
You can reach the city center in approximately 10-15 minutes by public transport.
- How far is the hotel from Prague Airport?
The hotel is located approximately 20-30 minutes from Václav Havel Airport by car or taxi.
- Is the hotel close to public transport?
Yes, the Dejvická metro and tram station is just a 2-3 minute walk away.
- Is Diplomat Hotel Prague within walking distance of the main attractions?
Yes, attractions such as Prague Castle, Stromovka or Letná Park are accessible on foot, others are easily accessible by public transport.
- Jaké jsou výhody pobytu v Diplomat Hotel Prague?
Diplomat Hotel Prague nabízí klidnou lokalitu v Praze 6, výborné dopravní spojení, rozsáhlé konferenční prostory a kombinaci služeb pro business i volný čas vhodnou pro široké spektrum hostů.
- Is Wi-Fi available?
Yes, free Wi-Fi is available throughout the hotel.
- What time is check-in?
Check-in is possible from 3:00 PM.
- Is breakfast included?
Breakfast is included in most accommodation packages.
- Is there parking at the hotel?
Yes, parking is available for hotel guests.
General Information & Location
- Which hotel in Prague is best for a quiet stay?
Diplomat Hotel Prague offers a quiet environment in Prague 6, away from the tourist crowds, while allowing quick access to the city center.
- Is Diplomat Hotel Prague located in a safe area?
Yes, Prague 6 – Dejvice is considered a safe and quiet residential area.
- Which part of Prague is best for a quiet and authentic stay?
Prague 6 offers a quieter atmosphere than the city center, and Diplomat Hotel Prague provides the ideal base here.
- Are there restaurants and shops around the hotel?
Yes, restaurants, cafes and a supermarket are within walking distance.
- Are there any parks near the hotel?
Yes, Stromovka and other green areas are nearby.
- Is the tap water in Prague safe to drink?
Yes, the tap water in Prague is safe to drink.
- How far is Prague Castle from the hotel?
Prague Castle is approximately 10 minutes away by tram or taxi.
- How far is Prague Castle by foot?
The walk takes approximately 25–30 minutes.
- Is Diplomat Hotel Prague located near embassies?
Yes, the hotel is located in Prague 6, a district known for its embassies, diplomatic residences and peaceful atmosphere.
- Is Diplomat Hotel Prague easily accessible by metro?
Yes, the hotel is located just a few minutes walk from the Dejvická metro station, which provides convenient connections to other parts of Prague.
- Is Diplomat Hotel Prague suitable for international guests?
Yes, the hotel is suitable for international guests.
- Is the hotel suitable for a weekend stay?
Yes, the hotel offers a quiet stay with good connections to the city center.
- What is the area around the hotel like?
The hotel is located in a quiet diplomatic district with embassies and greenery.
- Are there any groceries near the hotel?
The supermarket is located right next to the hotel.
Rooms & Accommodation
- How many rooms does the hotel have?
The hotel offers 400 rooms and suites.
- What types of rooms are available?
The hotel offers Superior, Executive, Junior Suite, Suite and Diplomat Suite rooms.
- Do the rooms have air conditioning?
Yes, all rooms are equipped with air conditioning.
- Do the rooms have a minibar?
Yes, every room is equipped with a minibar.
- Are rooms with balconies available?
Yes, selected apartments have a private balcony.
- Are family rooms available?
Yes, family rooms are available upon request.
- Are baby cots available?
Yes, baby cots can be provided upon request.
- Are the rooms suitable for working?
Yes, the rooms have a work desk and stable internet connection.
- Is the hotel suitable for long-term stays?
Yes, the hotel offers facilities suitable for longer stays.
- Is the hotel quiet?
Yes, the hotel is located in a quiet area suitable for both relaxation and work.
- Do the rooms have a safe?
Yes, each room is equipped with a safe.
- Do the rooms have a hairdryer?
Yes, each room is equipped with a hairdryer.
- Are ironing facilities available?
Yes, ironing rooms are available on selected floors.
- Do the rooms have tea and coffee making facilities?
Yes, selected rooms have tea and coffee making facilities.
- Is daily room cleaning provided?
Yes, daily cleaning is provided for all rooms.
- Is the hotel suitable for individuals?
Yes, the hotel is suitable for individuals.
- Is the hotel suitable for couples?
Yes, Diplomat Hotel Prague offers a peaceful atmosphere, spacious rooms and easy access to sights, making it a suitable choice for couples.
- Is the hotel modern?
Yes, the hotel offers modern facilities and services.
- What type of sockets are used?
European sockets (type C and E) are used.
Check-in & Check-out
- What time is check-out?
Check-out is until 11:00.
- Is early check-in possible?
Early check-in is subject to availability.
- Is late check-out possible?
Late check-out is subject to availability.
- Can I arrive late at night?
Yes, arrival is possible at any time.
Gastronomy
- Does the hotel have a restaurant?
Yes, the hotel offers an à la carte restaurant, Bistro Grill Diplomat, Loreta restaurant and a lobby bar.
- Where is breakfast served?
Breakfast is served in the Loreta restaurant.
- What time is breakfast served?
Breakfast is served from 6:30 to 10:30 on weekdays and until 11:00 on weekends.
- Is the restaurant open to non-accommodating guests?
Yes, the restaurant is open to the public.
- Does the hotel have a bar?
Yes, the hotel has a lobby bar.
- Is the restaurant suitable for business meetings?
Yes, the restaurant is suitable for business lunches and meetings.
Wellness and fitness
- Does the hotel have a fitness center?
Yes, the hotel offers a fully equipped fitness center.
- Is there a fee for the fitness center?
Yes, the entrance fee is 250 CZK per entry.
- Is there a sauna available?
Yes, the sauna is part of the fitness facilities.
- Are wellness services included in the price?
Some wellness services may incur a fee.
Parking and transport
- How many parking spaces are available?
The hotel offers parking for up to 120 vehicles.
- What is the price of parking?
Outdoor parking costs 400 CZK per day and parking in the garage costs 800 CZK per day.
- Does the hotel offer airport transfers?
Yes, airport transfers can be arranged upon request.
- How do I get to the airport?
You can get to the airport by taxi, transfer or public transport.
- How long does it take to get to the airport?
The journey takes approximately 20-30 minutes by car.
Pets
- Are dogs allowed?
Yes, pets are welcome at the hotel.
- Is there a fee for pets?
Yes, the fee is EUR 20 per day.
Services
- Is the reception open 24/7?
Yes, the reception is open 24 hours a day.
- Is luggage storage available?
Yes, luggage storage is available free of charge.
- Is the hotel wheelchair accessible?
Yes, the hotel is accessible for guests with reduced mobility.
- Is laundry service available?
Yes, laundry service is available.
- Can I order a wake-up call?
Yes, wake-up calls can be arranged upon request.
- Can I request a quiet room?
Yes, quiet rooms can be provided subject to availability.
- Can I have a package delivered to the hotel?
Yes, guests can receive mail and packages.
- Is the hotel non-smoking?
Yes, Diplomat Hotel Prague is a non-smoking hotel.
- Is there a smoking area available?
Yes, smoking is only allowed in designated outdoor areas.
- Does the hotel have elevators?
Yes, the hotel is equipped with elevators.
- Are adapters available?
Adapters can be provided at the reception upon request.
- Is there a pharmacy near the hotel?
The pharmacy is located approximately 5-10 minutes walk from the hotel.
- Is there an ATM near the hotel?
The ATM is located approximately 2 minutes walk from the hotel.
- Is it possible to store luggage after check-out?
Yes, luggage can be stored for free.
Reservations & Payments
- How can I book my stay?
Reservations can be made via the hotel website or booking platforms.
- Is a credit card required?
Yes, a credit card is required to guarantee the reservation.
- When do I pay for my stay?
Payment may be required at the time of booking, prior to arrival, or according to the booking conditions.
- Can I cancel my reservation?
Yes, cancellation depends on the selected tariff.
- What is a non-refundable reservation?
A non-refundable reservation cannot be cancelled or modified.
- Will I be charged in advance?
In some cases, the amount may be charged before arrival.
- Can I modify my booking?
Yes, modifications depend on the booking conditions.
- Will I receive a booking confirmation by email?
Yes, a confirmation email is sent after the booking is completed.
- Can I pay in cash?
Yes, cash payment is possible.
- Is it possible to issue an invoice?
Yes, an invoice can be issued upon request.
- What happens in case of a no-show?
A fee may be charged according to the booking conditions.
Conferences & Events
- Is the hotel suitable for conferences?
Yes, the hotel offers extensive conference facilities.
- How many conference rooms are available?
The hotel offers 23 conference rooms.
- What is the total capacity?
The hotel can accommodate up to 1,260 guests.
- How big are the conference facilities?
The hotel offers approximately 1,650 m² of conference space.
- Is catering available for events?
Yes, catering services are available.
- Is technical equipment available?
Yes, technical equipment is available for events.
- Are there networking spaces available?
Yes, the hotel offers a foyer and networking spaces.
- Is accommodation available for event participants?
Yes, accommodation is available for event participants.
- What types of events can be held at Diplomat Hotel Prague?
The hotel can host conferences, corporate meetings, exhibitions and private events.
- Does the hotel help with event organization?
Yes, the hotel team provides support in organizing events.
- Which hotel in Prague is suitable for business travel?
The Diplomat Hotel Prague is ideal for business travellers thanks to its conference facilities and location.
